GIFT, GIFT CERTIFICATES & REGISTRY
- When you check out online, enter the gift recipient's address in the shipping address fields. You can even include a gift message
provided on the address page at checkout. Your message will be printed on the packing slip enclosed with the order.
- Most gifts will be shipped via UPS Ground. Delivery of items that require special handling (such as furniture) will ship through one of
our preferred freight carriers. See shipping policy.
- Please see our return policy.
- Unfortunately we do not offer gift certificates at this time.
ORDERS, DELIVERY & RETURNS
- The Mothology website reflects current availability. Out-of-stock items are unable to be added to the cart. If you would like to be
notified when the out-of -stock item becomes available, you may email us at email@example.com. When the item returns to stock,
we will notify you by email.
- Once items have been ordered, you will receive an email confirmation summary of your order. We will also email you when your order
ships and provide you with tracking information.
- Click here for information regarding our shipping rates & policies.
- Shipping to another address that is different from your billing address is easy. Simply enter the desired destination in the
shipping details at checkout.
- At this time we only ship to the US addresses (including HI and AK), Virgin Islands, Puerto Rico and Canada.
- Please see our return policy.
- To cancel an order, please contact our office via email at firstname.lastname@example.org or by phone at: (404)351-6484, within 24 hours of
order submission to request cancellation.
- Refunds generally take 48-72 hours to post; however, it may take one to two billing periods before the refund shows up on your
credit card statement.
CREDIT & PAYMENTS
- Your card is charged at the time your order is placed.
- We do accept Visa, MasterCard, Discover, American Express and PayPal.
- Yes, we encrypt all credit card information during transmission through our secure gateway. Mothology.com is PCI compliant.
- Customers with a biling address in Georgia will be charged the applicable sales tax. All other states are currently exluded.
and/or crafted to look vintage. See individual product details for more information.
- For all inquires, please email us at: email@example.com, or call us at: (404)351-6484.
- Simply login into your account, click "Your account details", change your email address by entering the new one and click
"Update my details" to save your changes.
- No, we do not sharing information with any other bussiness or partners.
- Very simple: just open one of our email newsletters, scroll to the bottom and hit: "Unsubscribe from this list"
- No, you do not need to create an account to place an order, simply checkout as a guest. However, creating an account allows you to
keep track of your previous purchases and easliy place new orders.
Our website supports majority browsers: IE, Firefox, Google Chrome, Safari, IPad, IPhone, Android, etc. However, if you experience
difficulties, please email us at: firstname.lastname@example.org or call at: (404)351-6484.
- No, we are an online store only.
- We are available to answer any question(s) you may have...
Via Email at: email@example.com
Via Phone at: (404)351-6484
Or via postal mail at: Mothology
Attention: Customer Service
1660 - A Chattahoochee Ave NW
Atlanta, GA 30318
For questions we haven't answered, or information we haven't provided, please contact us via email at: firstname.lastname@example.org or by
phone at: (404)351-6484. We welcome and appreciate your comments and suggestions, and thank you for shopping with us.